Responding to Conflict
UC Core Competency
Certificate Program or Training Series
This course provides an approach to respond to conflict in a constructive way. Participants will understand the nature of conflict, learn techniques to become more self-aware and learn a process to address workplace conflict in a manner that moves both parties forward. Audience: Recommended for people managers, appropriate for all UC staff. Estimated duration: Approximately 40 minutes Learning Outcomes: In this course, participants will: -Understand the nature of conflict -Learn to be more self-aware and to manage emotions to foster a constructive team/working environment -Use tips and techniques to address workplace conflict in a manner that moves both parties forward
For more information or to register for this course, please log in to the UC Learning Center.