Exceptional Customer Service

Course Code


Course Type


UC Core Competency

Service Focus

Training Topic

Human Resource Management

Certificate Program or Training Series

SkillsMap Series

Course Description

Both inside your organizaton with other departments and outside your organizaton with clients, exceptional customer service builds good will and serves as the foundation for productive working relationships. Identify the simple steps to great customer service, develop creative problem solving skills and learn phrases and words to avoid.

More Information

For more information or to register for this course, please log in to the UC Learning Center.